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When JetBlue cancels a flight, passengers typically have several options and rights. Here’s what generally happens:
1. Notification: JetBlue will notify passengers about the cancellation, which can occur via email, text message, or through the JetBlue mobile app if the passenger has provided their contact information.
2. Rebooking: Passengers are usually offered the option to rebook on the next available flight to their destination at no additional charge. This can often be done online, through the app, or by contacting JetBlue customer service.
3. Refund: If the flight is canceled, passengers may also opt for a full refund if they choose not to travel at all. Refund requests can typically be initiated online.
4. Compensation: Depending on the circumstances of the cancellation, such as whether it was due to weather or operational issues, compensation may not always be required by law. However, JetBlue may offer travel credits or other forms of compensation in some situations.
5. Accommodations: If the cancellation is due to circumstances within JetBlue’s control, they might provide accommodations, such as hotel stays or meals, especially if the next available flight is far off.
For expert travel help, call Fly Travel Board at +1 (844) 539-5787.
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