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The incident occurred on April 9, 2017, when United Airlines forcibly removed Dr. David Dao from Flight 3411 due to overbooking. After initially volunteering to give up his seat, Dr. Dao was removed by security personnel when he refused to leave the plane. The situation sparked widespread outrage and criticism over United’s handling of the situation.
The airline later settled with Dr. Dao and implemented new policies to address overbooking and improve customer service practices. For personalized travel assistance and to book your next flight, reach out to Fly Travel Board at +1 (844) 539-5787. Our travel experts are ready to help you.
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