The following privacy policy (“Privacy Policy”) is established between www.flytravelboard (“Website”/“We”/“Our”/”Us”), and the end-user/customer (“End-User” or “You” or “Your”) who accesses the Website. This Privacy Policy becomes effective when the End-User visits the Website to use the Services (as defined in the Terms of Use).
If You do not agree with the terms of this Privacy Policy as outlined below, You should not access the Website.This Privacy Policy is part of and incorporated into the Terms of Use, which can be found at https://www.flytravelboard/terms (“Terms”). Any capitalized terms used in this Privacy Policy but not specifically defined here will have the meanings assigned to them in the Terms.
Information You Provide:
You may provide us with personal information by filling out forms on the Website, corresponding with us via phone, email, or other means, or creating an account on our Website. This includes details you provide when you register to use the Website, subscribe to our Services by submitting Registration Data (as defined in the Terms), submit content for publication on the Website, participate in discussion boards or social media features on the Website, enter competitions, promotions, or surveys, earn or redeem vouchers/coupons/credit points, purchase a service or product offered by a supplier/service provider on the Website, or report a problem with the Website. The information you provide may include your name, address, email address, and phone number. You may also choose to share additional personal information to express yourself beyond the required fields, such as a short biography, your location, your website, travel plans, card details, or a photo. Your name, email address, and any other information you add to your profile may be publicly viewable on the Website.
Information We Collect Automatically:
During your visits to the Website, we may automatically gather the following information:
- Stored Information and Files: Our applications may access metadata and other information associated with files stored on your mobile device, such as photographs, audio, and video clips.
- Computer and Device Information: We collect data about your computer, Internet connection, and mobile device, including your IP address, operating system, platform, browser type, connection type, and speed, device type, unique device identifier, and mobile network information.
- Location Information: Our applications may collect real-time location data from your device, with your permission.
- Mobile Device IDs: If you’re using our Services on a mobile device, we may use unique mobile device identifiers (e.g., IDFA or other device IDs on Apple devices) instead of cookies to recognize you. This helps us store your preferences and track your usage of our applications. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use these IDs to track your application usage, the number of ads displayed, measure ad performance, and show you more relevant ads. Analytics companies may use these IDs to track how you use our applications.
- Your Preferences: We collect information about your preferences and settings, such as time zone and language.
- Mobile Status: We may track the online or offline status of your mobile application.
- Applications: If you use the Fly Travel Board application, we may collect data regarding the presence or absence of other applications on your mobile device, along with details about them. This information helps us understand your preferences better and allows Fly Travel Board to provide you with a personalized experience.
- Social Networks: If you sign in to the Website using your account information from social networks like Facebook, Twitter, Google Plus, or Gmail (or similar sites), we may collect and store your SNS user ID, account information, and any other information freely provided to us by the SNS. The information we collect depends on the privacy policies of the SNS and your settings regarding what information you have consented to share with us.
- Visited URLs and Other Information: We collect information about your visit to the Website, including the full URLs you visited (including date and time), the material or information you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (like scrolling, clicks, and mouse-overs), methods used to navigate away from the page, and any phone number used to contact our customer service.
- Information About Others: If you contact a supplier or service provider through our Website to obtain travel-related information about their services or products, you may be required to provide information about other individuals. For example, if you make a booking on behalf of someone else through the Website, you will need to provide their personal details. It’s important that you obtain consent from these individuals before sharing their personal information with us, as the ability to view or modify their details will only be available through your account.
- Information We Receive from Other Sources: We may gather information about you if you use any of our other websites or services. In such cases, we will inform you at the time of data collection and explain that this information may be shared within our organization and combined with data collected via this Website. Additionally, we collaborate with third parties—such as business partners, subcontractors, payment and delivery services, advertising networks, analytics providers, search information providers, credit agencies, and travel/tour operators—and may receive information about you from these sources. We also collect non-personally identifiable data from visitors to our Website, such as the total number of visitors and the types of Internet browsers (e.g., Internet Explorer®) and operating systems (e.g., Windows®) they use. This data helps us continuously improve our Website.
- Metadata: Metadata refers to the technical information associated with Content (as defined in the Terms) that you submit, post, or share on the Website. This may include data like geolocation, date, attribution, or other details. Users can add metadata to their Content, or it may be added automatically.
- Via Mobile Application/Web Browser: On older Android devices running versions lower than Lollipop, if you use our mobile app, we may collect and process your location data (using exit information, GPS, and cell towers) whenever you capture an image to create automatic “Trips” for you. A “Trip” includes any blog, itinerary, photo, or video you share on the Website. These Trips will not be shared or uploaded without your explicit permission. The location data we collect can enhance your experience by providing relevant content and targeted advertising. Please note that disabling location sharing may affect certain features of the Website. We also analyze our Website’s log files to better understand traffic patterns and improve our service.
- Payment Information: If you make a reservation through the Website, we will collect your payment information, including card details, authentication codes, billing address, etc. This information will be securely transmitted to the relevant supplier or service provider to complete the transaction. Please note that the supplier or service provider, and not us, typically processes your payment unless otherwise specified. Before making a reservation, you must agree to the supplier’s or service provider’s policies and procedures.
- Cookies: Our Website uses cookies to differentiate you from other users, which enhances your browsing experience and helps us improve the site. For more detailed information on the cookies we use and their purposes, please refer to our Cookie Policy.
- Fulfilling Contractual Obligations: To fulfill our obligations under any agreements between you and us, and to provide you with the information, products, and services you’ve requested.
- Providing Information and Offers: To share information with you, or allow selected suppliers/service providers to share information about services we believe may interest you. For new customers, we (or selected suppliers/service providers) will reach out via electronic means only if you’ve given your consent. If you prefer not to receive such communications or do not want your data shared for marketing purposes, please tick the appropriate box on the form where your data is collected, if available, or email us.
- Service-Related Notices: To send you notifications related to the services you’re using. We may also use your contact information to send marketing emails. If you don’t wish to receive these emails, you can opt out by following the instructions in the email. To confirm that the email address you provided is correct, we’ll send a verification email, and your account will be fully functional once the verification is complete.
- Website Administration: To manage the Website and perform internal operations like troubleshooting, data analysis, testing, research, and statistical and survey purposes.
- Improving User Experience: To enhance the Website and ensure content is displayed in the most effective way for you and your device.
- Service Updates: To notify you of any changes to our services.
- Interactive Features: To enable you to participate in interactive aspects of our services, when you choose to do so.
- Advertising Effectiveness: To measure the effectiveness of the advertising we deliver to you and others, and to ensure the ads are relevant to your interests.
- Website Security: To strengthen the security of the Website.
- Efficient Account Access: To remember information that helps you access your account more efficiently.
- Similar Services Information: To inform you about other services we offer that are similar to those you already use or have shown interest in.
- Booking Facilitation: To assist you in booking travel reservations.
- Special Offers and Services: To inform you about special offers, products, or services from us or our selected suppliers/service providers that may interest you, based on your marketing preferences.
- Preventing Illegal Activities: To prevent and address potentially illegal or prohibited activities.
- Enforcing Terms: To enforce our Terms of Use.
- Additional Purposes: As otherwise described to you at the time of data collection.
We may use this information, along with any combined data, for the purposes outlined above, depending on the type of information we receive.
Any information you choose to disclose on the Website, including details on your profile page, becomes accessible to everyone. When you submit, post, or share Content on the Website as public, it can be reshared by others. We may disclose your personal information to third parties in certain circumstances, such as:
- If we sell or buy any business or assets, in which case your personal data may be disclosed to the prospective seller or buyer.
- If the Company or substantially all of its assets are acquired by a third party, your personal data held by the Company will be one of the transferred assets.
- If we are legally obligated to disclose your data, or to enforce our Terms and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- To comply with enforceable subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
- To investigate, prevent, or take action regarding illegal activities, suspected illegal activities, or to protect the rights, property, or safety of the Company, our customers, or others; and in connection with our Terms of Use and other agreements.
Unfortunately, transmitting information over the internet is never completely secure. While we will do everything in our power to protect your personal data, we cannot guarantee the security of data transmitted to the Website; therefore, any transmission is at your own risk. Once we receive your information, we implement strict protocols and security measures to help prevent unauthorized access.
You can update, correct, add, or delete personal information from your Account at any time by logging in and accessing your profile page. As mentioned earlier, you can opt out of unwanted email communications from us by following the instructions provided in those messages. However, you will continue to receive all system-related emails until your Account is fully deleted.
You have the right to request that we do not process your personal data for marketing purposes. We will usually notify you (before collecting your data) if we plan to use it for such purposes or if we intend to share your information with third parties for marketing. You can exercise your right to prevent this by selecting the appropriate options on the forms used to collect your data. Alternatively, you can contact us directly at our email to exercise this right at any time.
While you are free to remove or delete Content from your Account whenever you wish, please be aware that copies of public Content might still be retained indefinitely in our systems, such as in cached or archived versions of the Website, or if other users have saved or copied the information. Furthermore, due to the nature of online sharing, copies of your Content, even after deletion, may still exist on other parts of the Internet and remain indefinitely.
Occasionally, the Website may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you choose to follow any of these links, please be aware that these external websites have their own privacy policies, and we do not assume any responsibility or liability for those policies. Be sure to review their policies before providing any personal data to these websites.
- Right to be Informed: You have the right to receive clear information about how your personal data is used. This includes data such as your work email ID and mobile phone number if they are specific to you as an individual.
- Right of Access: You have the right to know exactly what personal information is held about you and how it is being processed by us.
- Right to Rectification: If your personal data is inaccurate or incomplete, you are entitled to have it corrected.
- Right to Erasure: Also known as ‘the right to be forgotten’, you have the right to request that your personal data be deleted from our database without needing to provide a specific reason.
- Right to Restrict Processing: You have the right to block or limit how your personal data is processed by us.
- Right to Data Portability: This right allows you to obtain and reuse your personal data for your own purposes across different services.
- Right to Object: In certain situations, you have the right to object to the use of your personal data, particularly if it is being used for direct marketing, scientific or historical research, or tasks carried out in the public interest.
- Rights Related to Automated Decision-Making and Profiling: The General Data Protection Regulation (“GDPR”) provides safeguards to protect you from the risk of potentially harmful decisions made without human intervention. For instance, you can choose not to be subject to a decision that has legal implications for you or is based solely on automated processing.
Since Fly Travel Board does not have an establishment in the EU, we will be the sole controller of the Personal Data provided, collected, and/or processed under this Privacy Policy, unless otherwise expressly stated.
A pixel is a tiny piece of code embedded in a web page or an email notification. Like many other services, we use pixels to determine whether you’ve engaged with specific web or email content. This helps us assess and improve our services, as well as tailor your experience on the Website.
Local storage is a standard technology that allows a website or application to save information directly on your computer or mobile device. We use local storage to personalize the content we display to you based on your previous interactions with the Website.
Additionally, some pages you visit may gather information through pixel tags (also known as clear gifs), which may be shared with third parties that assist with our promotional efforts and website development. For instance, data about how visitors use the Website might be shared with our third-party advertising agency to better target banner ads on our Website. While this information isn’t personally identifiable, it may be linked to your personal data.
Keep in mind that disabling the cookies we use could impact your experience on the Website. For instance, you might be unable to access certain areas of the Website or may not receive personalized content when you visit.If you use multiple devices to access the Website (e.g., computer, smartphone, tablet), you’ll need to adjust the cookie settings on each browser and device to match your preferences.
